Free shipping on all orders over $60 within the continental US

FAQ

 

Why do you require my email address to make a purchase?

Email is the most effective and reliable communication tool to date. We require a valid email address with each purchase to help keep you as up to date on your order status as possible. Having your email address is another way BDUDIRECT.COM can serve you better. We at BDUDIRECT.COM respect your privacy and will not share any of your information with outside sources unless explicitly stated otherwise by you. To view our full privacy policy click here.

 

How do I check the status of an order?

Log into your account and click order status:  Go to My Account

 

Where does BDUDIRECT.COM ship to?

We offer worldwide shipping. Please contact our customer service department if you have any questions by emailing: cs@bdudirect.com

 

What is your return policy?

For BDUDIRECT.COM return policy click here.

 

How can I reach the customer service department?

Please use our Contact Us form to submit questions to Customer Service.  Or you can call us at 336-617-4529 .

 

Do you have a Size Chart?

View the Propper Size Chart

 

Do you have a Fabric and Color Swatch Guide?

View the Propper Fabric and Color Swatch Guide

 

What are your shipping methods?

View our Shipping Information page

 

How do I shop on BDU Direct.com using a purchase order?

You simply contact BDU Direct.com to request PO approval. Once approved we will set your login to be a "PO Approved" customer level. When this has been done we will contact you to let you know you can begin shopping as a "PO Approved" customer. Call us at 336-617-4529 .